Ordering Policies
At Play For His Glory (P4HG), we strive to provide high-quality apparel and an exceptional shopping experience. Please review our ordering policies below for clarity.
Order Processing
- Orders are processed Monday through Friday, excluding holidays.
- Please allow 1-3 business days for order processing before shipment.
- You will receive an email confirmation with tracking details once your order has shipped.
Payment Methods
We accept the following payment methods:
- Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
- PayPal
- Shopify Payments
- Other payment methods are listed during checkout.
Shipping Policy
- We ship domestically and internationally. Shipping costs are calculated at checkout based on the destination and selected shipping method.
- Delivery times vary by location. Estimated delivery timelines are provided at checkout.
- P4HG is not responsible for delays caused by carriers or customs for international orders.
Order Changes & Cancellations
- Orders can only be modified or canceled within 24 hours of purchase.
- After 24 hours, we cannot guarantee changes, as processing may have begun.
No Refunds or Returns, Only Exchanges
- All sales are final. We do not offer refunds or returns.
- Exchanges are accepted within 30 days of delivery for unworn, unwashed, and undamaged items with original tags.
- Customers are responsible for shipping costs for exchanges unless the item is defective or incorrect.
- To initiate an exchange, please contact us at [Insert Contact Email] with your order number and details.
Defective or Incorrect Orders
- If you receive a defective or incorrect item, please notify us with photos of the issue within 7 days of delivery.
- We will replace the item free of charge.