Frequently Asked Questions (FAQ)
Orders and Shipping
Q: How long does it take to process my order?
A: Orders are processed within 1-3 business days (Monday-Friday, excluding holidays).
Q: How long will shipping take?
A: Shipping times depend on your location and selected shipping method. Estimated delivery timelines are provided at checkout.
Q: Do you ship internationally?
A: Yes, we ship worldwide! Shipping costs and delivery times will vary depending on the destination.
Q: Can I change or cancel my order?
A: Orders can only be modified or canceled within 24 hours of purchase. After this time, processing begins, and changes cannot be guaranteed.
Returns, Refunds, and Exchanges
Q: Do you accept returns or offer refunds?
A: No, we do not accept returns or offer refunds. However, we do offer exchanges within 30 days of delivery for unworn, unwashed, and undamaged items with original tags.
Q: How do I initiate an exchange?
A: To start an exchange, please email us at
PlayforHISglory1st@gmail.com with your order number and details.
Q: What if my order is defective or incorrect?
A: If you receive a defective or incorrect item, please get in touch with us within 7 days of delivery with photos of the issue. We will replace the item at no additional cost.
Products and Sizing
Q: How do I find the right size?
A: Each product includes a basic unisex sizing of S-XXL. We suggest you order a size larger for a more oversized fit.
Payment and Promotions
Q: What payment methods do you accept?
A: We accept major credit/debit cards (Visa, MasterCard, American Express, Discover), PayPal, and Shopify Payments.
General Questions
Q: How can I contact customer support?
A: You can reach us via email at PlayforHISglory1st@gmail.com
Q: Where can I follow Play For His Glory on social media?
A: Follow us on Instagram @weplayforHISglory for updates, promotions, and inspirational content! We'd love to hear how God has been at work in your life! Share your testimonies and tag us in your pictures using #WeplayforHISglory
Still Have Questions?
If your question wasn't answered here, feel free to reach out to us via email.